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EFlorist - Delivery Service Review from Adelaide, South Australia

1.0
Details
I placed 3 next day delivery orders for flowers on 4/3/16 to be delivered on the 5/3/16. Only one order was delivered. My 90 year old grandmother and mother in law are still waiting for theirs! No one from eflorist has contacted me, I have sent two emails - no response! They have not refunded my money, I will be perusing this further. Absolutely disgusting service!! I used eflorist all the time - no more custom from me!
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Review
#804900 Review #804900 is a subjective opinion of poster.
Service
Eflorist Delivery Service
Reason of review
Problem with delivery

EFlorist review: DO NOT USE THIS COMPANY!!

2.3
Details
EFlorist has a Flashy website....but in reality show a definate a case of GREED rather than ABILITY!!! Feel robbed and deceived as the Mothers Day flowers I ordered did not arrive...and still have not arrived. I live in France and could not get to the UK for Sunday and found what I thought was a reputible company (how I regret not checking out reviews about EFlowers first). My Mum was left very upset and exceedingly disappointed, as was I....really spoilt the day for her. Will NEVER use this company again....buyer beware!!!!!
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Review
#804465 Review #804465 is a subjective opinion of poster.
Cons
  • Not receiving what i ordered
  • Customer service
Reason of review
OVER PRICED
Loss
$70
Preferred solution
Full refund

Eflorist Mothers Day Flowers Review

1.0
Details
I ordered mothers day flowers still waiting for them a week later, don't reply to emails the phoneline is awful on repeat answer message
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Review
#807507 Review #807507 is a subjective opinion of poster.
Reason of review
Poor customer service

Mothers Day Flowers Review

1.0
Details
I too didn't get the flowers I ordered for Mother's Day. Had an email saying it was my fault!!! Played email pong until I sent them a link to the consumers relation act 2015 which states on the subject of a late delivery "the delivery remain the property of the company until delivered, and if ot not delivered on the agreed day I can expect a full refund!
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Review
#804768 Review #804768 is a subjective opinion of poster.
Reason of review
Problem with delivery

Eflorist Mothers Day Flowers Review from Nottingham, Nottingham

1.6
Details
Bought flowers off them for mothersday the bunch looked nothing like id ordered was half the size of the picture shown even though i ordered the biggest bunch. Half the flowers were already dying. The extras id payes for was not delivered. I payed £51 for a bunch of flowers that were worse then petrol station ones which were in the bin bucket....worst place ive ever dealt with. They have gave me numerous email addresses which do not exist, tried to phone them back and looks like they have pulled the phone lines out or blocked me somehow as its not even ringing now
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Review
#805361 Review #805361 is a subjective opinion of poster.
Reason of review
Order processing issue

EFlorist review: Stay away from this company !

1.6
Details
Very bad experience. Contacting the so called "Customer Service" is a waste of time. They change orders at their will ! Everthing is fine due they just told you that "it is well within our expectations". Easy, if you define the rules by your own. They think they can deliver what they want, not what you ordered. Very disappointed when I saw what I got for my money - complete different design. Did not match the theme and at least the name. The it's named "The Heart", there should be an heart ! Compared to the image on the website a complete rip off For me Scam and baiting.
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Review
#783565 Review #783565 is a subjective opinion of poster.
Cons
  • Not receiving what i ordered
  • Customer service
  • Flowers delivered did not match flowers ordered
Reason of review
Not as described/ advertised
Loss
$30
Preferred solution
Let the company propose a solution

EFlorist review in Leominster, England: Mother's Day flowers

This is what exactly did not happen!Ordered by my son for me a bunch of Mother's Day flowers.To be delivered day before. Never arrived. Eventually he received an email saying they'd run out of flowers. No apology to me although I subsequently mailed them expressing my disappointment. We think they've refunded his money . Again no apology. What a bunch of losers. I would urge anyone wanting to order internet flowers to boycott this poor company. From a sad disappointed mum
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Review
#806086 Review #806086 is a subjective opinion of poster.
Reason of review
Non delivery of special day guft
Preferred solution
Let the company propose a solution
Tags
  • Avoid Eflorist

Don't Use EFlorist.co.uk

I received my Mother's Day Flowers on Saturday 5th March, they were very disappointing as they appeared half dead with pink roses having battered brown outer petals which were crisp and dry, petals falling off daisies, other flowers dry and leaves and stems broken. I followed the instructions to rejuvenate them with little success as they were too far gone and 24 hrs later rang them only to get a recorded message and they have not returned my call. I then sent an e-mail but have had no reply, I have sent another one and am still waiting for a reply.
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Review
#808437 Review #808437 is a subjective opinion of poster.
Reason of review
Damaged or defective

Eflorist Mothers Day Flowers Review

I ordered flowers for my mother in uk, paid 59 sterling.not delivered,emailed several times nothing,never use this company again.
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Review
#806328 Review #806328 is a subjective opinion of poster.
Reason of review
Problem with delivery

EFlorist - Bouquet Review from London, England

Don't recommend them!! Ordered roses from them, arrived dried up and wilted, did not even have water. Mother was very disappointed Eflorist refusing to give a refund or replacement instead they want to conduct investigations with the supplier. Surely in the meantime you think their aim would be to satisfy the customer by rectifying the problem straight away ie send replacement bouquet or refund, but instead nothing.customer does not come first. Won't be using them again waste of time and money.
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Review
#805519 Review #805519 is a subjective opinion of poster.
Product
Eflorist Bouquet
Reason of review
Bad quality