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Decided to try them again for my anniversary and ordered a large bouquet - should not have bothered. Very disappointed when I saw what I got for my money - not many blooms and looked very sparse. Compared to the image on the website a complete rip off. I have had much...
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Farnham, Surrey
#776328
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EFlorist in Wallasey, England - Not happy

I ordered a BASKET of flowers, with a BALLOON, with SAME day delivery, which I paid £42 .00 for, what my son and daughter in law actually received was a bunch of flowers, I was told after I paid for it that same day delivery was not possible , but there was going to be a upgrade at their cost . When I enquired what the upgrade would be , no reply off them , I've emailed a few times to receive some sort of compensation and failed , would never recommend or use myself again SIAN SCOTT
Wallasey, England
I didn't like
  • Quality of the item and customer service
  • Not receiving what i ordered
#745673
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Please read the reviews before spending your hard earned cash with this dreadful company! Ordered from their £15 range and received something I could have purchased for around £6 in a supermarket. Complained, sent the photos they requested, heard nothing and then...
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2.3
Devon, England
I liked
  • Ordering process
I didn't like
  • Quality of the item and customer service
#694262
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Wish I had read the reviews before ordering! The flowers delivered did not resemble the ones ordered as in the picture. I ordered Eden basked for my moms 60th birthday. What arrived did not contain the flowers ordered or the colors. Looked cheap and empty. The...
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3.0
Crewe, England
I liked
  • Ordering process
  • Delivery
I didn't like
  • Customer service
  • Flower basket ugly
#664550
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Placed an order for today delivery, I have been trying to reach customer care all day, nobody picks up the phone, no email provided, customer care doesn't connect. I requested delivery between 12 to 2PM and wanted to confirm if possible. Also I missed Apartment number...
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#651853
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EFlorist in Caterham, England - Review about Flower Arrangement from Caterham, England

EFlorist - Review about Flower Arrangement from Caterham, England
Never use this company. The flowers delivered were wilted and horrible. I felt like crying when I received this bunch. No value for money
1.0
Details
Diversity of Products or Services
Style and Design
Caterham, England
#608856
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DO NOT BUY FLOWERS FROM EFLORIST, MY MUM WAS DEVASTATED BY THE BUNCH OF WHAT SHOULD BE THE 'WALTZ' TURNED OUT TO BE A SPRIG OF FREESIAS, I AM TOTALLY DISGUSTED WITH THE SERVICE AND QUALITY OF THE PRODUCT. THIS INFERIOR PRODUCT WAS DELIVERED A DAY EARLY, WHEN I...
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Anonymous
hoping

I have something due for delivery today... hope it's not as bad as this experience. And I believe it's in uppercase because she's shouting... as would I be if I'd paid for as ...

Anonymous
Anonymous

DEAR YOU,PLEASE DO NOT MAKE A COMPLAINT IN ALL UPPER CASE LETTERS. RESUBMIT IN NORMAL TYPE AND WE WILL SEND IT TO OUR COMPALINTS DEPARTMENT.THANK YOU.EFLORIST

#480851
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EFlorist - E-Florist would not process my order
I ordered flowers to be delivered to my studio. E-Florist sent me a email confirming my order. I waited all day for the flowers to arrive, that I needed for an important photo shoot. when they did not come I called E-Florist and they said they never processed the order...
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#135498
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Ordered a gift basket for a friend, company sent the basket to me instead of intended recipient, I did not accept the basket from the florist. E-florist refused to have another basket sent and billed my credit card for more than the amount on my statement, then called...
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#131234
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