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I had flowers arrive. They were truly awful, I complained and Customer Services told me they were 'in the wrong vase'. Less than a week later, they are already half dead. Awful flowers - awful customer service, how this company is still in business is beyond me. I...
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#1208634
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EFlorist - Disgusted at the whole experience.
EFlorist - Disgusted at the whole experience.
I ordered flowers for mothers day, four days in advance, as I am an only child this was quite important to my mother, I phoned 2 days later when they didn't arrive, I was told that I'm not entitled to a refund as they do not guarantee a delivery date, which I had payed...
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1.0
I didn't like
  • Not the same as what was ordered
  • Poor service
  • Company are thieves
#1208372
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EFlorist - Flowers not delivered till 4 Days later
EFlorist - Flowers not delivered till 4 Days later
EFlorist - Flowers not delivered till 4 Days later
Flowers delivered 4 days late!! End of story. Website Advertising next day delivery if ordered by 3PM. **False advertising ! Website shows a bouquet wrapped in foil, Flowers are sent flat packed in a Box!!! **False Advertising !! Flowers are sent by Royal mail, which...
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2.1
#1202943
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I orders an £35.00 bunch of flowers for my wife's Birthday... they turned up on time but we both where disappointed, they looked like a £8.00 bunch of flowers from Morrisons or Tesco. I sent them a complaint but they sent me a standard letter with some rubbish about...
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#1190564
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EFlorist - Never use this company
EFlorist - Never use this company
EFlorist - Never use this company
EFlorist - Never use this company
EFlorist - Never use this company
Truly abysmal service anywhere has to be better than this company, I had to write to ask why a delivery had not been made the 5 days later it was delivered and look like the flowers were thrown down my G/f found them face down ,broken flowers , dying from no water and...
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1.0
I didn't like
  • Sevice
#1179126
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EFlorist - Delivery Never Arrived
EFlorist - Delivery Never Arrived
EFlorist - Delivery Never Arrived
EFlorist - Delivery Never Arrived
EFlorist - Delivery Never Arrived
EFlorist - Delivery Never Arrived
EFlorist - Delivery Never Arrived
EFlorist - Delivery Never Arrived
EFlorist - Delivery Never Arrived
I purchased flowers to the value of almost £60 to arrive on the 23rd of December as a Christmas gift to a good friend who has supported me since the death of my mother. When I contacted Customer Service the first time asking where the delivery was, they told me I would...
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1.0
I didn't like
  • Customer service
  • Flowers did not turn up
#1156002
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EFlorist - I wish I had read this before I ordered!

EFlorist - I wish I had read this before I ordered!
EFlorist - I wish I had read this before I ordered!
Took 3 days over the day they where meant to be delivered!! And just look at the photos!! What is ordered and what i received!!
1.3
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Style and Design
Turnaround Time
Value for money
#1154584
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EFlorist - Placed order on Thursday for flowers to be delivered yesterd

Placed order on thursday for delievered yesterday but never delievered wont be using them again
#1146770
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eFlorist delivered a bouquet which was wilted, was not what I had ordered and was on their website for 5 less than the price I had paid. I let customer services know immediately and sent a photo but they refused to acknowledge that the flowers were wilted, and also...
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1.7
#1066718
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I ordered some of my nans favourite flowers for her 80th birthday as we were on holiday and I wouldn't see her, they didn't turn up, I phones them the next weeks and barely an apology, just that they would send the flowers the next day, well I just found out they...
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1.0
#1062721
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