Amanda W Tzd

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Verified Reviewer

Box arrived opened chocolate box wrapped and empty flowers bone dry and wilted card all crumpled

The box was left, but no one rang the doorbell. The chocolates were eaten and the card was undone. The flowers were bone dry and wilted, which just spoiled the lovely surprise.

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Loss:
$25
Cons:
  • Hard to get sorted to complain

Preferred solution: My chocolates and healthy looking flowers

User's recommendation: Not to use horrendous no quick way of trying to sort no one interested

Wilo C

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Verified Reviewer

Unorganised delivery

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My order today is missing. I cannot even track the DPD driver. I have been calling, but no one answers.

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Loss:
$37

Preferred solution: Full refund

Azhin A

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Verified Reviewer
| map-marker Maidenhead, England

Missing order

I tried to call my call never answered I bought 100pcs red rose for my partner never got it not happy please replay my email asap

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Brieanna Idl

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Verified Reviewer
| map-marker Marlow, Buckinghamshire

I made a mistake with the post code, I gave Lu7 3AA but is wrong. The right post code is lu7 3FP

I made a mistake the post code. I gave Lu7 3AA but is wrong.

The right post code is Lu7 3fp. I want it delivered today but you can help me because is still Leighton buzzard

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Kayana Ozk
map-marker Irvine, North Ayrshire

About the order i received

EFlorist - About the order i received

I received my flowers on valentines day from my husband and I'm not happy with the quality of the flowers and they should have been roses and fushias and they have wilted and has you can see in the picture there also dying these cost my husband £37 pounds absolutely disgusting I'm so disappointed with them we won't be ordering from eflorist ever ag

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User's recommendation: I would not recommend for future customers

David B Teb

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Verified Reviewer

Need to check the address of flowers

I needed to call the company but couldn't get through and they kept hanging up the phone, saying the user was busy. It's crap.

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Preferred solution: Deliver product or service ordered

Virgene Qxq
map-marker Luton, Luton

Newernwver received my order received my order

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My order was supposed to be delivered y yodel they however didnt even attempt to deliver my order but changed the delivery information and said I wasnt home. I am currently recovering from a hip replacement and cant leave the house so I know they never tried. I also have a ring doorbell and the time they say they tried to deliver have no recordings of anyone coming to my door.

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User's recommendation: Do not use eflorist

Macaulay Qzi

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Verified Reviewer
| map-marker Hull, Kingston Upon Hull

I am extremely unhappy with my delivery

EFlorist - I am extremely unhappy with my delivery
EFlorist - I am extremely unhappy with my delivery - Image 2

My flowers are passed there best and they are like a £5 petrol station bunch for £35. They are appalling

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Ellie Rxe
map-marker Cardiff, Cardiff

Delivery

EFlorist - Delivery

Can you please tell me how 50 red roses can be delivered in a flat envelope type box

Regards

Dale Evans

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User's recommendation: Never

Maye Caf
map-marker Woking, Surrey

Change of delivery

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No one picks the call. I raised the ticket for Change of delivery and no one Replied. The receiver is at different location at work

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Avinash Szd

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Verified Reviewer
| map-marker Basildon, Essex

Flowers arrived all dead

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Updated by user Feb 15, 2025

Rubbish like there flower'sAvoid completely as just they don't care how much you spend or complain as no one does anything

Original review Feb 14, 2025

Flowers delivered all dead,no cards no chocolates and ripped of to the sum of £33

Customer service doesn't exist and more chance of raising the titanic then getting decent service from these cowboys

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User's recommendation: Don't bother go to Tesco's Asda Sainsbury's

Philippa B Czy

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Verified Reviewer

Awful dead flowers, chocolates never arrived, embarrasing to have sent as a gift.

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Flowers arrived to my relative mostly dead, drooping. The chocolates I ordered didn't ever arrive, despite contacting Efloirst, they replied with generic emails & didn't respond to my questions about the chocolates. APPALLING

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Cons:
  • Dead flowers poor customer service chocolates never arrived

Preferred solution: To re-send flowers that are alive as ordered & chocolates that were ordered but didnt arrive.

User's recommendation: AVOID - A waste of time and money

Salma B Ysd

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Verified Reviewer

My order not delivered

Why is my order not going to be delivered today? I've got an email saying to choose another order, but I've already paid for one.

So why am I having to pay again?

Please call me on (07944) 11****. Thank you.

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Loss:
$49
Cons:
  • Did not deliver

Preferred solution: Deliver product or service ordered

Rook Xsg
map-marker Lewisham, Lewisham

Change of email

I've realised my email is the old one I can't get access to that email anymore and I'm awaiting an order

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Janice C Kdr

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Verified Reviewer

Add a message to order no WA2151****

I was told the agent was on another call and got cut off. Please call back later.

Seriously, how hard is this? I now have to write 100 symbols, making it even harder.

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Pros:
  • Fast del
Cons:
  • Can not get through

Preferred solution: i just wanted to add a message after literally just putting the order through