Contact EFlorist Customer Service
EFlorist Phone Numbers and Emails
Customer Service:
-
+44 844 576 0010
EFlorist Emails:
EFlorist Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
EFlorist Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by email.
The best email to contact EFlorist is customer.services@myeflorist.co.uk. 99% of customers use this email address to address their issues and concerns.
The best phone number to call EFlorist is 448445760010. 25% of customers managed to speak with a real person.
The average hold time is more than 30 min. The longest wait times are on Wednesday, while the shortest are on Sunday.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
EFlorist Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by email.
The best email to contact EFlorist is customer.services@myeflorist.co.uk. 99% of customers use this email address to address their issues and concerns.
The best phone number to call EFlorist is 448445760010. 25% of customers managed to speak with a real person.
The average hold time is more than 30 min. The longest wait times are on Wednesday, while the shortest are on Sunday.
Be prepared for the call as EFlorist may ask you for the following information to identify you as a customer: order id or tracking no, address or zip code or first and last name.
People call EFlorist mainly because of request for information, product/ service, shipping and delivery.
Most customers feel very satisfied after talking to customer service representatives.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
EFlorist Website:
EFlorist Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 08:00am - 16:30pm
Saturday: 09:00am - 15:00pm
Other Location:
Euroflorist Europe B.V.
Hullenbergweg 250,
1101 BV, Amsterdam
The Netherlands
How Good is EFlorist's Customer Service?
Summary of EFlorist Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call EFlorist?
Shipping and Delivery Question:
- “Missing order”
- “Flowers not arrived”
- “Delivering”
Request for Information Question:
- “About my husbands order”
- “Need to check the address of flowers”
- “No confirmation for order”
Product/ Service Question:
- “Order amendment”
- “Complaint”
- “Hello dear i have prder flowers for day i’m linving in lincoln but i made surprise to my wife and she working untill 6 and my order is 17-50 until 19:30 please make sure send early or tell me if not i gonna do refund because she working unil 6 mae”
Return/ Replace Question:
- “Change address on delivery”
- “Change delivery”
- “Change of delivery”
Activation/ Cancellation Question:
- “Cancel order”
- “My order was cancelled by the delivery driver WHY”
- “Cancel an order”
Refund Question:
- “Refund”
- “I would like a refund”
- “Refund for no. Delivery”
Payments and Charges Question:
- “I paid over 30 by pay pal the flowers were terrible no water sent in a box from amazon i went interflira thinking you use local florist abd ghey dudnt arrive until 5.30 so thise fliwers were dead being in a box for 24 hours abd put in loose so tge”
- “Charging”
- “Paid twice for my order by accident”
Cards Question:
- “Wrong flowers sent no card”
- “No card and no chocolates delivered with poor quality flowers”
- “No card with flowers”
Account Question:
- “I made a mistake with the post code, I gave Lu7 3AA but is wrong. The right post code is lu7 3FP”
- “You have wrong postcode for the recipient”
- “Dead flowers please ring as i dont use my email”
Staff Question:
- “Terrible service”
- “The terrible service I have received sending flowers to my sisters birthday in Madrid”
- “Very poor service. I paid extra for a guaranteed flower delivery date on my wife, Susan’s birthday. Now two days late no flowers, no apology. Numerous failed chat lines but lots of irrelevant obfuscation and prevarication.”
Website/ Application Question:
- “Unsure of website”
- “Trying to order online”
- “Redirect order”
Other Question:
- “Late order”
- “My flowers didn't come”
- “Newer received my order”
Compare EFlorist Customer Service To
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