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EFlorist -  Pretty Pastels Arrangement Review from Exeter, Devon
EFlorist -  Pretty Pastels Arrangement Review from Exeter, Devon
EFlorist -  Pretty Pastels Arrangement Review from Exeter, Devon
DO NOT USE EFLORIST !!! 1st picture is what we ordered. 2nd picture is what was received! 3rd picture is their replacement! Gross misrepresentation! And they say they have to make SMALL SUBSTITUTES sometimes. Ruined the surprise gesture to family member totally and no...
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1 comment

You may be interested to know that the UK Advertising Standards Agency (ASA) made a ruling against eflorist on 6th July 2016 as a customer had complained that the product they received bore no resemblance to the image on the website- (completely different selection of flowers, fewer of them, of poorer quality and flat packed not an arrangement as the image suggested). The full details of the case are in the public domain and available to view on the ASA website.

Eflorist were instructed to ensure that the images of their bouquets were representative of the product consumers would actually receive.

May I suggest that if you think they are in breach of this ruling you contact the ASA directly and send your photos as evidence. It may help other customers from getting caught out as you did and force eflorist to comply with the ruling.

#890738 Review #890738 is a subjective opinion of poster.
Eflorist Pretty Pastels Arrangement
Reason of review
Not as described/ advertised

Don't Use

I received my Mother's Day Flowers on Saturday 5th March, they were very disappointing as they appeared half dead with pink roses having battered brown outer petals which were crisp and dry, petals falling off daisies, other flowers dry and leaves and stems broken. I followed the instructions to rejuvenate them with little success as they were too far gone and 24 hrs later rang them only to get a recorded message and they have not returned my call. I then sent an e-mail but have had no reply, I have sent another one and am still waiting for a reply.
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#808437 Review #808437 is a subjective opinion of poster.
Reason of review
Damaged or defective

Contact EFlorist Customer Service

Mailing Address:
eFlorist Ltd
Unit 35 Romsey Industrial Estate Greatbridge Road
Romsey, Hampshire SO51 0HR
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