Product: Eflorist Delivery Service Clear all filters (2 of 22 reviews match)
filters
State:
Show
City:
Show
Product:

EFlorist - Delivery Never Arrived

1.0
Details
EFlorist - Delivery Never Arrived
EFlorist - Delivery Never Arrived
EFlorist - Delivery Never Arrived
EFlorist - Delivery Never Arrived
EFlorist - Delivery Never Arrived
EFlorist - Delivery Never Arrived
EFlorist - Delivery Never Arrived
EFlorist - Delivery Never Arrived
EFlorist - Delivery Never Arrived
I purchased flowers to the value of almost £60 to arrive on the 23rd of December as a Christmas gift to a good friend who has supported me since the death of my mother. When I contacted Customer Service the first time asking where the delivery was, they told me I would receive a text once the flowers arrived, no text and no flowers! I then contacted Customer Services again and was told they were liaising with the local florist, I contacted them again for an update and was ignored ... Christmas has now passed, I'm still £60 out of pocket, I'm still being ignored other than receiving an email after I told them how appalling they are on their Facebook page, they deleted my review .... Truth hurts! The ridiculous email I received from them stated the florist is closed today, can they simply not grasp that after multiple demands of wanting a refund and no flowers received by my friend, that contacting a closed florist is rather moronic and also yet more stalling tactics in supplying me with my money back? Never, ever buy from this company as it is not worth the upset, stress and tears ... They've let me down unforgivably, their customer service is appalling and disgusting ... They don't care, they ignore requests for refunds and the only time I get a response from them is when I post a bad review, a review in which they are most deserving! Disgraceful company, unforgivably poor service and until my money is returned, they are thieves too!
View full review
Review
#1156002 Review #1156002 is a subjective opinion of poster.
Service
Eflorist Delivery Service
Cons
  • Flowers did not turn up
  • Customer service
Reason of review
Poor customer service
Loss
$70
Preferred solution
Full refund
Tags
  • Lack Of Delivery
  • No Communications
  • Avoid Eflorist
  • No Flowers Delivered

EFlorist in Birkenhead, England - Never use this Company

1.0
Details
EFlorist - Never use this Company
The flowers that arrived looked nothing like the photo on their website. Their Customer Service have showed no interest in my complaint even when I sent them a photo of the flowers that did arrive. I expected the flowers that arrived would resemble the ones I ordered and I don't think that's to much to ask. Although the website says same day delivery, it's not till you have placed the order and paid do they then advise that it's actually next day delivery.
View full review
Review
#778724 Review #778724 is a subjective opinion of poster.
Service
Eflorist Delivery Service
Cons
  • Quality of the item and customer service
  • Flowers delivered did not match flowers ordered
Reason of review
Damaged or defective
Preferred solution
I require an acknowledgment of my complaint and an apology

Contact EFlorist Customer Service

Mailing Address:
eFlorist Ltd
Unit 35 Romsey Industrial Estate Greatbridge Road
Romsey, Hampshire SO51 0HR
All EFlorist Contacts

EFlorist Reviews

  1. 35 reviews
  2. 16 reviews
  3. 1 review
  4. 0 reviews
  5. 0 reviews
EFlorist reviews