Eflorist Delivery Service Reviews and Complaints
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(12 of 22 reviews match)
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EFlorist - Delivery Service Review from Adelaide, South Australia
I placed 3 next day delivery orders for flowers on 4/3/16 to be delivered on the 5/3/16. Only one order was delivered. My 90 year old grandmother and mother in law are still waiting for theirs! No one from eflorist has contacted me, I have sent two emails - no response! They have not refunded my money, I will be perusing this further. Absolutely disgusting service!! I used eflorist all the time - no more custom from me!
Review
Service
Eflorist Delivery Service
Reason of review
Problem with delivery
EFlorist in Birkenhead, England - Never use this Company
The flowers that arrived looked nothing like the photo on their website. Their Customer Service have showed no interest in my complaint even when I sent them a photo of the flowers that did arrive. I expected the flowers that arrived would resemble the ones I ordered and I don't think that's to much to ask. Although the website says same day delivery, it's not till you have placed the order and paid do they then advise that it's actually next day delivery.
Review
Service
Eflorist Delivery Service
Cons
- Flowers delivered did not match flowers ordered
- Quality of the item and customer service
Reason of review
Damaged or defective
Preferred solution
I require an acknowledgment of my complaint and an apology
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