I live in the US, Ordered flowers and gifts for my girlfriend in the UK for her birthday [65.00USD] .. Placed order on Jan 08-17 to be delivered on Jan 11-17.
I have ordered from Interflora many times and everytime she recieves flowers.. I know because she sends me photos along with her thank yous and I love yous. On January 12th we spoke and she never mentioned anything - so embarrassingly enough I had to ask her and completely ruin what was suppose to be a surprise. Today is Jan 14-17 and still absolutely no sign of her delivery.
I have emailed customer service 4 times in 5 days and all I receive is a computer generated response.
The worst company ever. Please don't go through the same frustration as many of us have, your chances of satisfaction are much better anywhere else.
Product or Service Mentioned: Eflorist Delivery Service.
Reason of review: Problem with delivery.