Eflorist Delivery Service Reviews in Lincolnshire, United Kingdom
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EFlorist in Lincoln, Lincolnshire - E Florist
I received this email after failure to deliver Mothers day flowers in 2016 - Your order reference: WA1574085 Dear Sarah Gleave, This Mother's Day has been our busiest ever with a record amount of orders sent, as a result there have been some bouquets unable to be delivered for Mothering Sunday. As an apology to those Mums whose flowers have yet to arrive we are donating £5000 to the NSPCC. Please accept our sincerest apologies once again. We are doing our utmost to get your flowers delivered and hope this gesture will offer some consolation for any disappointment caused. - I responded saying donations (as a tax write off) were not a compensation to me OR my mum. I also had to enquire as to where the delivery was, there was no email from them pre warning me until I asked.
Review
Service
Eflorist Delivery Service
Cons
- Not receiving what i ordered
Reason of review
Problem with delivery
Preferred solution
Full refund
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