Romsey Industrial Estate, Greatbridge Rd, Romsey SO51 0HR, UK
Not resolved
1.9
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Website
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I brought some flowers for my sister as she was having an operation the website asked what date i wanted them delivered I asked for Friday, this was on the Wednesday by the Monday still no flowers by then i had to chase them up none of the numbers on the website worked I then sent an email which took 4 days to respond and by the following Thursday they still had not arrived Ive asked for a refund lets serif i ever get that??? this was really poor service may be cheap but not if they never turn up.....

Product or Service Mentioned: Eflorist Delivery Service.

Reason of review: Poor customer service.

Monetary Loss: $20.

Preferred solution: Full refund.

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