Unclaimed
EFlorist Reviews
11K
CLAIMED LOSSES
340
TOTAL REVIEWS
13.8K
PAGE VIEWS
EFlorist Reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer
I have sent this to customer services on numerous occasions, (please see the copied correspondence below), including ones headed " complaint", and I have not seen a single response or acknowledgement of receipt, despite following procedures. It is difficult to place a...
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ID
Product
Eflorist Flowers
Preferred solution
1 replacement gin, 2 apology for terrible customer relations 3 flowers to Julie as my rhyme mentioned Gin & it wasn't there.
Broken vase and candle
Yes the problem anit bein resolved or replacements sent out or refunded for this issue and i anit happy with the service or that no body sortted this problem
ID
Location
Cardiff, Wales
New Reviewer
I have the delivery date for today but no flowers yet
Hello this company is fraud fraud fraud I ordered the flowers three days before for a birthday and still no flowers very low class
User's recommendation: stay away.
ID
Loss
$40
Preferred solution
Full refund
You send me the delivery for different place I don't have my order
good evening I ordered flowers I have receipts and they sent me today a message from yodel that the order arrived and the order never arrived or you will send me the order tomorrow or I want the money back
ID
Location
Enfield, England
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerCancel an order
I ordered some flowers and realised that person wouldn't be at home that time. I cancelled it just after 15 mins when I ordered it. Now it says I can't cancel my order as it is processed. How is it possible that in 15 mins a item is been processed for delivery. Even the delivery is after 2 days. Thanks
ID
Preferred solution
Full refund
New Reviewer
To ask about an order i made on line
I am unable to receive my order after paying online don't buy from eflorist I cannot get my order no one contact me even after I contacted them numerous time online I get no response from them
User's recommendation: Do not purchase from eflorist.
ID
Pros
- Unprofessional
Cons
- No delivery was made
Loss
$6800
Preferred solution
Deliver product or service ordered
Bad service
your review icheaked is bad i order the flower from u dated on 25 11 21 i should have recived on 26 11 21 and i am still waiting and the time is now 17" 24 where is my order
User's recommendation: not likley.
ID
Location
Slough, England
New Reviewer
Checking delivery
I ordered flowers and chocolates for my brother and wifes Golden Wedding anniversary today. Id checked earlier with my niece to ensure they were home, turns out theyre away for weekend. Realise no fault of yours but can flowers be resent?
ID
Location
Farnborough, England
Pros
- Delivery
Cons
- Not able to contact them
Loss
$41
Preferred solution
Let the company propose a solution
Check delivery
I wanted to sent flowers to my brother and wife for their Golden Wedding anniversary today. Checked with my niece and was told they were definitely at home. Now turns out they are away for a few days with friends, celebrating and Ive spent a fair bit of money for nothing( not your fault I know)! Can the flowers be resent possibly at a later date. Many thanks William Simpson
ID
Location
Farnborough, England
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerComplaining
I rang on Monday about a delivery that had not taken place. I was assured another delivery would take place today 3rd of November. I want an update to reassure it will be done. To Burstwick golf club. Ellifoot Lane. Burstwick Hull Hu12 9ef
ID
Location
Hull, England
Preferred solution
Flowers redelivered today as promised
Yodel delivery driver late with parcel nearly 7h
I'm not happy and customer service start talking some story..tell me to try ring to supplier or change date delivery
User's recommendation: No chance.
ID
Location
Peterborough, England
Not happy with bouquet
Good afternoon My mum received her order on Saturday and was really pleased with it. Unfortunately Im not. I paid extra for a bigger bouquet and the flowers dont look like the ones I ordered. Seeing them today in the vase I wish I had gone to a shop and paid a lot less for them. Im really disappointed as they were for her 65th birthday. I quite often have flowers from you and they have always been so nice. Please can this be looked into as Im really not happy with the service I have received. Kind regards Christina Reilly
ID
Location
Hampstead, England
New Reviewer
Dreadful service
Made order for the 9 th of October for my wife for anniversary but no show paid over 45 pounds for flowers all I keep getting is what is your order number when they email me back disgusting behaviour from any company really.. just bloody send my flowers you are one in a million florist around the country but I used your company never again
User's recommendation: Don’t use this company.
ID
Product
Eflorist Flowers
Pros
- No pros
- Cons never turned up
Loss
$45
Preferred solution
Let the company propose a solution
Requesting a refund
I ordered the flowers on 5th October to reach my best friend's birthday on 7th. However, this didn't happen, so I emailed to ask where the flowers are and whilst my friend had retired to bed in the middle of the night a neighbor called her that shed just seen someone drop a box outside her house, so my friend got out of bed and took the box in. To her horror it was a bunch of green messy leaves with a bit of buds here and there. She sent me a picture and I felt embarrassed and ashamed, a totally rip off! When I complained and asked for a refund, I was told to give it a few days, and it will bloom, I told my friend this, and she never got back to me, I demand a refund!
ID
Location
Hoddesdon, England
New Reviewer
So very upset with this service. Still no flowers
My flowers still havent been delivered. This is a very difficult time and I have now sent 5 messages and tried to but no reply
User's recommendation: Delivery what I’ve paid I’ve paid for.
ID
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerFlowers not delivered no tracking number provided
Absolutely disgusting customer service. No flowers were attempted to be delivered , no tracking number provided and now I have no flowers and cant get through to anyone at Eflorist. Absolutely disgusting
User's recommendation: Don’t touch them.
ID
Cons
- Customer service
Loss
$30
Preferred solution
Full refund
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