EFlorist
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
EFlorist Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
EFlorist has 1.5 star rating based on 422 customer reviews. Consumers are mostly dissatisfied.
5% of users would likely recommend EFlorist to a friend or colleague.
- Rating Distribution
Pros: Delivery, No pros, Ordering process.
Cons: Not receiving what i ordered, Customer service, Poor service.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
EFlorist has 1.5 star rating based on 422 customer reviews. Consumers are mostly dissatisfied.
5% of users would likely recommend EFlorist to a friend or colleague.
- Rating Distribution
Pros: Delivery, No pros, Ordering process.
Cons: Not receiving what i ordered, Customer service, Poor service.45% of users think that EFlorist should improve its Customer Service.
80% of users say that they won't use EFlorist in the future for similar services or products.Recent recommendations regarding this business are as follows: "No recommendations I won't be using them again", "Do not expect too much from start to finish….", "Probably not", "Keep well clear", "Don’t bother".
Most users ask EFlorist for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Top EFlorist Reviews
"Just bad flowers sent"
I think they must use different florists for the company then get a bad name because of this .when bad flowers are sent out . But was satisfied in the end so...
"Poor service"
Offered to deliver 4 days after mother's day I did not except this , have had no refund offered yet this is a week after my order was placed mother in care...
We have flowers delivered to the wrong address
Preferred solution: The flowers delivered to the correct address
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Poor quality flowers - gas station quality
- Professional
- Reliable delivery
- Convenient
- Poor customer service
- Poor product and poor customer service
- Poor quality dreadful customer service
Preferred solution: Beautiful flowers delivered thank you.
User's recommendation: Do not expect too much from start to finish….
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer
Very unhappy
- Do not deliver what they advertise
Preferred solution: Full refund
User's recommendation: STEER CLEAR DO NOT WASTE YOUR MONEY, card addressed to deceased with buyer's address.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Not happy with my order
- You can choose online
- No telephone number and live chat not working
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Leeds, Leeds
Flowers ordered not what displayed
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I did not receive my package.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Bellshill, North Lanarkshire
Been ripped off
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Utterly Terrible Service - and impossible to communicate with - AVOID
Company fixed the issue and I have been provided with apology. simply said I'd take them to court AND if I did I'd also claim compensation!
No communication from the company - just an online account system you have to log into.
No order email confirmation (which is standard elsewhere)
Promises of courier communication about a delivery slot (which doesn't come)
14th February (Valentines Day) - no communication, no flowers nothing!
(Very unhappy wife! fortunately placated by offer to buy some new furniture she has been oin about - and fortunately I had printed off the order so she knew I'd ordered flowers and chocolates)l
Complaint -online - no response
Online communication chat service - no agents available
No phone number on the web - found one here
"No one is available"
-----
15th February
Still no communication
Still no chat service available - no agents are available
Then Flowers arrived 16:30pm (box very battered) - courier had no explanation - flowers refused as no longer Valentines Day!
>
AVOID THESE COWBOYS AT ALL COSTS
Nick Lockett, Solicitor
- Completely unreliable
Preferred solution: Full refund
User's recommendation: AVOID LIKE THE PLAGUE
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Flowers were delivered today and they are dead. Not Acceptable
- Dead flowers sent
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Flowers sent on wrong day
Company fixed the issue and I have been provided with apology. Told them about the terrible flowers sent on the wrong day
Good customer service full refund
- Terrible flowers
Preferred solution: Full refund
User's recommendation: Nope
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Disgusting flowers delivered by eflorist UK
- Next day delivery
- Not being faithful to the customer
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Flowers not Delivered
- Looks good and prices reasonable
- Your unreliable and now disgraceful
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Flowers damaged
Preferred solution: Full refund
Ordered flowers for mother day and they turned up late and dead
- Turned up late
- Dead flowers
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Flowers was dead on delivery
Preferred solution: Full refund
User's recommendation: Do not recommend
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Solihull, Solihull
Resolved: Shocking product
Company fixed the issue and I have been provided with apology.
User's recommendation: If your thinking of sending family or friends flowers, please think twice about using eflowers
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