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EFlorist - Delivery Never Arrived

1.0
Details
EFlorist - Delivery Never Arrived
EFlorist - Delivery Never Arrived
EFlorist - Delivery Never Arrived
EFlorist - Delivery Never Arrived
EFlorist - Delivery Never Arrived
EFlorist - Delivery Never Arrived
EFlorist - Delivery Never Arrived
EFlorist - Delivery Never Arrived
EFlorist - Delivery Never Arrived
I purchased flowers to the value of almost £60 to arrive on the 23rd of December as a Christmas gift to a good friend who has supported me since the death of my mother. When I contacted Customer Service the first time asking where the delivery was, they told me I would receive a text once the flowers arrived, no text and no flowers! I then contacted Customer Services again and was told they were liaising with the local florist, I contacted them again for an update and was ignored ... Christmas has now passed, I'm still £60 out of pocket, I'm still being ignored other than receiving an email after I told them how appalling they are on their Facebook page, they deleted my review .... Truth hurts! The ridiculous email I received from them stated the florist is closed today, can they simply not grasp that after multiple demands of wanting a refund and no flowers received by my friend, that contacting a closed florist is rather moronic and also yet more stalling tactics in supplying me with my money back? Never, ever buy from this company as it is not worth the upset, stress and tears ... They've let me down unforgivably, their customer service is appalling and disgusting ... They don't care, they ignore requests for refunds and the only time I get a response from them is when I post a bad review, a review in which they are most deserving! Disgraceful company, unforgivably poor service and until my money is returned, they are thieves too!
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Review
#1156002 Review #1156002 is a subjective opinion of poster.
Service
Eflorist Delivery Service
Cons
  • Flowers did not turn up
  • Customer service
Reason of review
Poor customer service
Loss
$70
Preferred solution
Full refund
Tags
  • Lack Of Delivery
  • No Communications
  • Avoid Eflorist
  • No Flowers Delivered
EFlorist - Disgusting funeral flowers
EFlorist - Disgusting funeral flowers
EFlorist - Disgusting funeral flowers
EFlorist - Disgusting funeral flowers
EFlorist - Disgusting funeral flowers
EFlorist - Disgusting funeral flowers
EFlorist - Disgusting funeral flowers
We ordered a classic natural tied sheaf for a dear friends funeral, he adopted one of the rescue dogs from the rescue we work for and was a wonderful man who loved animals and flowers. When we arrived at the crematorium we her hurt embarrassed and disgusted they...
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Review
#1277345 Review #1277345 is a subjective opinion of poster.
Product
Eflorist Flowers
Reason of review
Not as described/ advertised
1.0
Details
EFlorist - Never use this company
EFlorist - Never use this company
EFlorist - Never use this company
EFlorist - Never use this company
EFlorist - Never use this company
Truly abysmal service anywhere has to be better than this company, I had to write to ask why a delivery had not been made the 5 days later it was delivered and look like the flowers were thrown down my G/f found them face down ,broken flowers , dying from no water and...
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Review
#1179126 Review #1179126 is a subjective opinion of poster.
Product
Eflorist New Princess Bouquet
Cons
  • Sevice
Reason of review
Damaged or defective
Loss
$30
Preferred solution
Full refund
2.1
Details
EFlorist - Flowers not delivered till 4 Days later
EFlorist - Flowers not delivered till 4 Days later
EFlorist - Flowers not delivered till 4 Days later
Flowers delivered 4 days late!! End of story. Website Advertising next day delivery if ordered by 3PM. **False advertising ! Website shows a bouquet wrapped in foil, Flowers are sent flat packed in a Box!!! **False Advertising !! Flowers are sent by Royal mail, which...
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Review
#1202943 Review #1202943 is a subjective opinion of poster.
Service
Eflorist Next Day Delivery Service
Reason of review
Order processing issue
1.0
Details
EFlorist - Disgusted at the whole experience.
EFlorist - Disgusted at the whole experience.
I ordered flowers for mothers day, four days in advance, as I am an only child this was quite important to my mother, I phoned 2 days later when they didn't arrive, I was told that I'm not entitled to a refund as they do not guarantee a delivery date, which I had payed...
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Review
#1208372 Review #1208372 is a subjective opinion of poster.
Product
Eflorist Moonlight Bouquet
Cons
  • Company are thieves
  • Not the same as what was ordered
  • Poor service
Reason of review
Not as described/ advertised
Loss
$41
Preferred solution
Full refund
Tags
  • Bad Online Flower Seller

EFlorist - I wish I had read this before I ordered!

1.3
Details
EFlorist - I wish I had read this before I ordered!
EFlorist - I wish I had read this before I ordered!
Took 3 days over the day they where meant to be delivered!! And just look at the photos!! What is ordered and what i received!!
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Review
#1154584 Review #1154584 is a subjective opinion of poster.
Product
Eflorist Bouquet
Reason of review
Not as described/ advertised
Featured
1.7
Details
EFlorist - My Heart Arrangement Review from Leeds, Leeds
EFlorist - My Heart Arrangement Review from Leeds, Leeds
EFlorist - My Heart Arrangement Review from Leeds, Leeds
I ordered a single red rose within a large grass heart and placed in a narrow black bud vase, with foliage around the base to compliment the modern design. I chose the arrangement for my friend on the day of her mums funeral and the words in my message reflected why. I...
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Review
#920624 Review #920624 is a subjective opinion of poster.
Product
Eflorist My Heart Arrangement
Reason of review
Not as described/ advertised

Eflorist Sweetness And Light Bouquet Review

1.0
Details
EFlorist - Simple Review #1491150294
EFlorist - Simple Review #1491150294
EFlorist - Simple Review #1491150294
Very very poor service. Flowers look nothing like the picture on website. Sent them twice pictures but no replay. Paid for a large bouquet it was £50
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Review
#1028779 Review #1028779 is a subjective opinion of poster.
Product
Eflorist Sweetness And Light Bouquet
Cons
  • Flowers delivered did not match flowers ordered
  • Customer service
Reason of review
Not as described/ advertised
1.8
Details
EFlorist - DO NOT BUY!! Awful Flowers
EFlorist - DO NOT BUY!! Awful Flowers
EFlorist - DO NOT BUY!! Awful Flowers
I recently ordered the English Hedgerow bouquet for my mums birthday - which arrived promptly on time. However, my mum sent me a picture of the flowers and I was shocked to see they were half the size of the bouquet advertised online and had no high quality flowers in...
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3 comments
Anonymous
#1272558

*** Crooks!!!!

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Review
#926339 Review #926339 is a subjective opinion of poster.
Product
Eflorist English Hedgerow Bouquet
Reason of review
Bad quality
Loss
$30
Preferred solution
Full refund
Tags
  • Rip Off Flowers
  • Bad Online Flower Seller
  • Avoid Eflorist

Contact EFlorist Customer Service

Mailing Address:
eFlorist Ltd
Unit 35 Romsey Industrial Estate Greatbridge Road
Romsey, Hampshire SO51 0HR
All EFlorist Contacts

EFlorist Products and Services Reviews

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1.0
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EFlorist - Bella Bouquet Review
EFlorist - Bella Bouquet Review
Daughter spent £35 for a "luxury" Bella "bouquet" for me for Mothers Day as advertised on their website - what she received was no more than a £5 bunch of garage forecourt flowers tied with elastic bands, delivered a day earlier than scheduled (Friday) when I wasn't at...
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2 comments
Cozzy1975
#1311116

*** of the earth company - avoid at all costs!

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Review
#1029244 Review #1029244 is a subjective opinion of poster.
Product
Eflorist Bella Bouquet
Reason of review
Not as described/ advertised