Rating: 2 Stars Clear all filters (16 of 81 reviews match)
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1.5
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I’ve ordered flowers via eFlorist many times before and over a number of years, and until recently, have been happy enough with the service I’ve received. However, that all came to an abrupt end with my recent Mother’s Day order. No flowers arrived and no delivery was...
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Review
#1226042 Review #1226042 is a subjective opinion of poster.
Service
Eflorist Delivery Service
Pros
  • At least i got a refund
Cons
  • Flowers did not turn up
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution
Tags
  • Avoid Eflorist

EFlorist - Shocking

1.6
Details
Ordered flowers for mothers day 1 month in advance to be delivered on Saturday. Got email Saturday to say they were just despatching them. Now monday & still no flowers. Second time this has happened. Oh not able to get thru on phone. Do not touch Eflorist!!!
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Review
#1209055 Review #1209055 is a subjective opinion of poster.
Service
Eflorist Delivery Service
Reason of review
Order processing issue
2.1
Details
EFlorist - Flowers not delivered till 4 Days later
EFlorist - Flowers not delivered till 4 Days later
EFlorist - Flowers not delivered till 4 Days later
Flowers delivered 4 days late!! End of story. Website Advertising next day delivery if ordered by 3PM. **False advertising ! Website shows a bouquet wrapped in foil, Flowers are sent flat packed in a Box!!! **False Advertising !! Flowers are sent by Royal mail, which...
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Review
#1202943 Review #1202943 is a subjective opinion of poster.
Service
Eflorist Next Day Delivery Service
Reason of review
Order processing issue

EFlorist - Supplied poor quality wilted flowers

1.7
Details
eFlorist delivered a bouquet which was wilted, was not what I had ordered and was on their website for 5 less than the price I had paid. I let customer services know immediately and sent a photo but they refused to acknowledge that the flowers were wilted, and also said that the florist was entitled to send whatever they wanted as long as the bouquet was a similar size and quality. After some emails and a phone call I gave up. I will not be using them again. I wish I had looked up the reviews before ordering, but I got the name off the Waitrose website so assumed it would be a good company as Waitrose is an excellent store.
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Review
#1066718 Review #1066718 is a subjective opinion of poster.
Product
Eflorist Bouquet
Reason of review
Bad quality

EFlorist in Romsey, England - Never turned up

1.9
Details
I brought some flowers for my sister as she was having an operation the website asked what date i wanted them delivered I asked for Friday, this was on the Wednesday by the Monday still no flowers by then i had to chase them up none of the numbers on the website worked I then sent an email which took 4 days to respond and by the following Thursday they still had not arrived Ive asked for a refund lets serif i ever get that??? this was really poor service may be cheap but not if they never turn up.....
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Review
#956546 Review #956546 is a subjective opinion of poster.
Service
Eflorist Delivery Service
Reason of review
Poor customer service
Loss
$20
Preferred solution
Full refund
1.8
Details
EFlorist - DO NOT BUY!! Awful Flowers
EFlorist - DO NOT BUY!! Awful Flowers
EFlorist - DO NOT BUY!! Awful Flowers
I recently ordered the English Hedgerow bouquet for my mums birthday - which arrived promptly on time. However, my mum sent me a picture of the flowers and I was shocked to see they were half the size of the bouquet advertised online and had no high quality flowers in...
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3 comments
Anonymous
#1272558

*** Crooks!!!!

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Review
#926339 Review #926339 is a subjective opinion of poster.
Product
Eflorist English Hedgerow Bouquet
Reason of review
Bad quality
Loss
$30
Preferred solution
Full refund
Tags
  • Rip Off Flowers
  • Bad Online Flower Seller
  • Avoid Eflorist
Featured
1.7
Details
EFlorist - My Heart Arrangement Review from Leeds, Leeds
EFlorist - My Heart Arrangement Review from Leeds, Leeds
EFlorist - My Heart Arrangement Review from Leeds, Leeds
I ordered a single red rose within a large grass heart and placed in a narrow black bud vase, with foliage around the base to compliment the modern design. I chose the arrangement for my friend on the day of her mums funeral and the words in my message reflected why. I...
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Review
#920624 Review #920624 is a subjective opinion of poster.
Product
Eflorist My Heart Arrangement
Reason of review
Not as described/ advertised

Eflorist Delivery Service Review

1.6
Details
Funeral wreath not delivered. This was all paid for last week. Funeral was 23rd August. Phone lines are all cut off or not working. Only contact is email and ive not recieved anything. Will be adding my complaint to trading standards next. Do not use this company.
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Review
#906177 Review #906177 is a subjective opinion of poster.
Service
Eflorist Delivery Service
Reason of review
Problem with delivery

EFlorist in Fort Lauderdale, Florida - Poor customer service

1.6
Details
I ordered flowers on Monday b4 mothers day. When I got conformation it said the delivery date was July 5, I e mailed them immediately. I e-mail them 3 times and finally got a response on Friday stating that they couldn't process my order. That left me at the last minuet trying to find flowers. This is poor and unprofessional. I feel I should get free flowers sent to correct this asap. I would like others to know be ordering from this company. That they are not as they as good as proclaim to be. Its a company that you can't count on and don't respond to emails on a timely bases. A very unhappy customer !!
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Review
#842571 Review #842571 is a subjective opinion of poster.
Cons
  • Customer service
Reason of review
Poor customer service
Loss
$25
Preferred solution
Deliver product or service ordered

Contact EFlorist Customer Service

Mailing Address:
eFlorist Ltd
Unit 35 Romsey Industrial Estate Greatbridge Road
Romsey, Hampshire SO51 0HR
All EFlorist Contacts

EFlorist Products and Services Reviews

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EFlorist in London, England - Don't expect any flowers

2.4
Details
Published 8 minutes ago Updated 3 seconds ago Don't expect your flowers on time I ordered flowers for my niece's wedding which was yesterday. Here is the email I received:- Your order reference: WA1601872 Dear Kamaly, Good afternoon, Unfortunately, on this occasion we have been unable to deliver your order on the date requested. By way of an apology, we would like to send your order with an upgrade added at our cost, after the Easter weekend. Please reply to this email address to confirm an alternative date for delivery. Once again, please accept our sincere apologies for the delay on this occasion. It's too late for an upgrade! These were her wedding flowers! I have used eflorist on a number of occasions over the past few years without any problems, however this Easter weekend I placed two orders, one for my Mum and this one for my niece and neither of them arrived. Needless to say I shan't be using eflorist again.
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Review
#818974 Review #818974 is a subjective opinion of poster.
Service
Eflorist Delivery Service
Cons
  • Not receiving what i ordered
  • Customer service
Reason of review
Problem with delivery
Loss
$54
Preferred solution
Full refund
Tags
  • Lack Of Delivery
  • Bad Online Flower Seller