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EFlorist review: Supplied poor quality wilted flowers

1.7
Details
eFlorist delivered a bouquet which was wilted, was not what I had ordered and was on their website for 5 less than the price I had paid. I let customer services know immediately and sent a photo but they refused to acknowledge that the flowers were wilted, and also said that the florist was entitled to send whatever they wanted as long as the bouquet was a similar size and quality. After some emails and a phone call I gave up. I will not be using them again. I wish I had looked up the reviews before ordering, but I got the name off the Waitrose website so assumed it would be a good company as Waitrose is an excellent store.
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Review
#1066718 Review #1066718 is a subjective opinion of poster.
Product
Eflorist Bouquet
Reason of review
Bad quality

EFlorist review: 80th birthday bouquet, still waiting!

1.0
Details
I ordered some of my nans favourite flowers for her 80th birthday as we were on holiday and I wouldn't see her, they didn't turn up, I phones them the next weeks and barely an apology, just that they would send the flowers the next day, well I just found out they haven't done that either. I have emailed them for a refund now but reading other posts I worry if I will get one. So disappointed, my Nan must have thought I hadn't bothered until I asked her d she had them. Don't bother with these if you want the job done properly
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Review
#1062721 Review #1062721 is a subjective opinion of poster.
Service
Eflorist Delivery Service
Reason of review
Problem with delivery

EFlorist review: FRAUD! DO NOT ORDER WITH THIS COMPANY!!!

I ordered flowers to be delivered to my wife’s workplace as we were celebrating 2 years marriage and her birthday as well. Simply put, flowers did not arrive on time. She came home from work with no flowers and I made a fool of myself. Deed is done. After I talked with them and explained, they wouldn’t even consider a refund following the situation they’ve put me in. They keep blaming other 3’rd parties involved in the delivery process… I am extremely disappointed with this company and customer service is horrible. Will never order from them again. DO NOT USE THEM AS YOU WILL MOST LIKELY BE DISAPPOINTED!
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Review
#1061949 Review #1061949 is a subjective opinion of poster.
Service
Eflorist Delivery Service
Reason of review
Poor customer service
Loss
$24
Preferred solution
Full refund

EFlorist review: Fraud

1.0
Details
EFlorist review - Fraud
EFlorist review - Fraud
I ordered a bouquet of flowers and a completely different one to what was being advisited has been delivered. As I can now see that this is an ongoing situation happening to many more people. I will be taking this further! It's fraud!!
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Review
#1052710 Review #1052710 is a subjective opinion of poster.
Product
Eflorist Silver Lining Bouquet
Reason of review
Not as described/ advertised

Eflorist Next Day Delivery Service Review

1.0
Details
Unable to do next day delivery and i had to escalate through paypal to get a refund despite the company advising i would get a immediate refund. 3 weeks later with paypals intervention i have money back. DO NOT USE
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Review
#1035420 Review #1035420 is a subjective opinion of poster.
Service
Eflorist Next Day Delivery Service
Reason of review
Problems with payment
1.0
Details
EFlorist - Bella Bouquet Review
EFlorist - Bella Bouquet Review
Daughter spent £35 for a "luxury" Bella "bouquet" for me for Mothers Day as advertised on their website - what she received was no more than a £5 bunch of garage forecourt flowers tied with elastic bands, delivered a day earlier than scheduled (Friday) when I wasn't at...
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2 comments
Shayan
#1311116

*** of the earth company - avoid at all costs!

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Review
#1029244 Review #1029244 is a subjective opinion of poster.
Product
Eflorist Bella Bouquet
Reason of review
Not as described/ advertised

Eflorist Sweetness And Light Bouquet Review

1.0
Details
EFlorist review - Simple Review #1491150294
EFlorist review - Simple Review #1491150294
EFlorist review - Simple Review #1491150294
Very very poor service. Flowers look nothing like the picture on website. Sent them twice pictures but no replay. Paid for a large bouquet it was £50
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Review
#1028779 Review #1028779 is a subjective opinion of poster.
Product
Eflorist Sweetness And Light Bouquet
Cons
  • Customer service
  • Flowers delivered did not match flowers ordered
Reason of review
Not as described/ advertised

Eflorist Delivery Service Review

1.2
Details
I ordered some flowers forca friends birthday with at least a weeks notice. The flowers have not arrived and ive been told that i should allow 2 workinf days extra onbtip of the expected delivery date. How ridiculous. Been offered a replacement but not holding my breath. Need to bring this company to justice by the looks of things.
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Review
#1024050 Review #1024050 is a subjective opinion of poster.
Service
Eflorist Delivery Service
Cons
  • Flowers did not turn up
Reason of review
Order processing issue
1.4
Details
EFlorist review - I would avoid at all costs in future
I cannot believe there are any good reviews on here for this company. I have looked on other ratings sites and they generally get bad reviews - I only wish I'd looked at them before ordering from them. We decided to go to MyEFlorist for flowers to be sent to my mother...
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1 comment
Anonymous
#1292004

Flowers look good, what's the problem?

Review
#1004011 Review #1004011 is a subjective opinion of poster.
Product
Eflorist Daisies Flowers
Reason of review
Poor customer service
Loss
$38
Preferred solution
Full refund
Tags
  • Bad Online Flower Seller
  • No Communications

EFlorist - Delivery Service Review

1.0
Details
My sister ordered a beautiful basket of flowers to be sent to Sweden for my ex-husband's funeral at a cost of £80. Everything on the order was correct, address, telephone number to the church warden who would be receiving flowers for the funeral. Nothing came. A bouquet we thought was theirs went to the wrong address but turned out to belong to another guest at the funeral. They have promised my sister a refund but so far nothing has been returned. They also offered to send me flowers as compensation. Needless to say nothing arrived. In my eyes this company is nothing less than criminal. NEVER USE THEM!
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Review
#999336 Review #999336 is a subjective opinion of poster.
Service
Eflorist Delivery Service
Reason of review
Problem with delivery