Not resolved
1.7
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Turnaround Time
Value for money
Website
0 comments

eFlorist delivered a bouquet which was wilted, was not what I had ordered and was on their website for 5 less than the price I had paid. I let customer services know immediately and sent a photo but they refused to acknowledge that the flowers were wilted, and also said that the florist was entitled to send whatever they wanted as long as the bouquet was a similar size and quality.

Related: EFlorist - Awful flowers, awful customer services - AVOID at all costs!

After some emails and a phone call I gave up.

I will not be using them again. I wish I had looked up the reviews before ordering, but I got the name off the Waitrose website so assumed it would be a good company as Waitrose is an excellent store.

Review about: Eflorist Bouquet.

Reason of review: Bad quality.

Review #1066718 is a subjective opinion of

Helpful? Yes 1 No 0
Report

Do You Have Something To Say ?

Write a review

Comments

Terms of Service
Post Comment
Cancel

EFlorist Most Helpful Reviews

More

EFlorist Reviews

More

EFlorist Products and Services

All EFlorist Products

You May Also Like

EFlorist - DO NOT BUY!! Awful Flowers
EFlorist
"I recently ordered the English Hedgerow bouquet for my mums birthday - which arrived promptly on time. However, my mum sent me a picture of the flowers and I was..." Read more
Bloomex Flowers - Wilted flowers, big money
Bloomex Flowers
"Wilted flowers, big money...My daughter ordered flowers for me for Mother's Day..." Read more
EFlorist - Pretty Pastels Arrangement Review from Exeter, Devon
EFlorist
"DO NOT USE EFLORIST !!! 1st picture is what we ordered. 2nd picture is what was received! 3rd picture is their replacement! Gross misrepresentation! And they say they have to make..." Read more
Eflorist Mothers Day Flowers Review from Banbury, Oxfordshire
EFlorist
"Ordered mothers day flowers chocolates and teddy nothing turned up wast of 60 pound! And one disappointed mum sat home excited waiting on her mother's day gifts. extremely annoyed and..." Read more
Hostess Brands - Suzy Q nail polish remover
Hostess Brands
"...When I took one out of the wrapper, it smelled like nail polish remover..." Read more
Lasership - Horrendous
Lasership
"Lasership messed up one of my Sephora orders, erroneously sending it from MA where I live, to Virginia, then back to MA. I didn't get it for another week, and..." Read more
Outdoors RV Timber Ridge 250RDS not the quality you expect.
Outdoors Rv
"I to have had many issues with my trailer. We purchased a 2015 Timber Ridge the summer of 2016. I also feel ORV misrepresents their product. Initial quality and construction..." Read more
Aol didn't make Aol Gold desktop
Aol
"“The reason Aol Gold sucks the big one is because Aol didn't make it… You say Gold is the problem….”..." Read more