Not resolved
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Turnaround Time
Value for money

WORST florist, firstly they delivered the flowers to a completely different address not even close to the correct one. (Luckily the couple who received the flowers were nice enough to travel to the correct home address to hand deliver the flowers)

Once opened after 24hours of being in a box they were all dead!!! I called customer services and spoke to a lady who wasn’t the slightest bit remorse after I explained it was an apology gift. She offered to refund my delivery but do nothing about the poor state of flowers.

It’s the gift that matters not the money! So disappointing. AVOID this company.

I wish I done my research before purchasing, cowboys!!!!

Product or Service Mentioned: Eflorist Flowers.

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